(CCC) Crystal Clarity Consulting

Crystal Clarity Consulting logo


Posts tagged 'first impressions'

First Impressions - Do They Still Count?

Thursday, 3rd May 2012

We’ve heard it before and we all know it’s true; a customer’s first impression of your business affects their decision to buy from you, or not, as the case may be. The telephone is often the first point of contact for you with many of your customers, so what first impression does your telephone etiquette give? Here are some of things to keep in mind to make your first impression a great one.

Read full post »