(CCC) Crystal Clarity Consulting

Crystal Clarity Consulting logo


Posts tagged 'service quality'

Will he know what it’s about?

Monday, 27th October 2014

I don’t know about you but I really, really, really hate (do you feel the passion) being asked this question by a receptionist when I call a professional service provider and especially lawyers. It is never asked when I call my dentist, doctor, hardware store, garage or hairdresser. The reason for the question is so the “busy” professional can decide if he wants to talk to me.

Read full post »